Inspection and repair of the gas system and heater
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Revisions every two years.
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Unlimited repairs.
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Cost of the IPO (compulsory periodic inspection) for the gas installation included in the price.
The service includes:
What is OKGas Heater?
OKGas Heater is the maintenance service and repairs service for Endesa gas installations and heaters.
What does OKGas Heater include?
The service includes a two-year revision of your gas and heater installation to anticipate possible breakdowns that may increase your energy consumption. OKGas Heater keeps the installation secure, extends the life of the equipment and reduces the breakdowns to 1/3, optimizing the consumption of gas and, consequently, the amount of your invoice.
Whenever you have any incident, you can contact OKGas Technical Service and a technician will visit your home in less than 3 hours to repair the breakdown (displacement and the first 3 hours of labour are free). OKGas Heater customers have a toll-free phone to request assistance, operating 24 hours a day, 365 days a year: 900 85 86 85. The amount of repairs is unlimited.
OKGas Heater must comply with the current regulations regarding gas installations (R.D. 919/2006) and installations in buildings (R.D. 1027/2007) which require by law a revision of the gas installation and equipment every two years. Furthermore, the OKGas Heater service includes the cost of compulsory periodic inspection of the required gas installation every 5 years, as long as the gas is contracted with Endesa Energía.
Why am I interested in contracting OKGas Heater?
Other services only cover the boiler and not the gas installation, or only cover the maintenance and not the repairs. OKGas heater takes care of everything.
OKGas Heater covers the cost of compulsory periodic inspection, valued at approximately €60.
You can pay OKGas Heater in comfortable instalments on the gas bill and with a 50% discount during the first year.
You have a professional from the Endesa network, backed by rigorous quality controls, who will repair the breakdowns that occur, as well as flexibility when arranging the visit. Furthermore, the amount of repairs is unlimited.
It avoids any cost for displacement and for the first 3 hours of labour of each intervention (parts in charge of the customer, if it is necessary to repair the gas installation or the heater). In rare circumstances, where the repair time exceeds 3 hours, we commit to deliver a free pre-budget.
What makes a household gas installation inspection necessary every two years?
Inspections of the installations mainly prevent possible gas leaks that affect the security of the inhabitants of the dwelling and, in addition, would mean an increase in the consumption of energy and the amount of your gas bills.
What is the inspection held once every two years?
They are preventive visits to check the condition, safety and correct operation of the gas and heater system, according to the provisions of the legal and technical regulations.
The technical visit takes place:
- Revision of all the elements of the installation (keys, fasteners, pipes, nozzles, ventilation,...).
- Adjustments necessary to guarantee the safety of the installation and to minimise the gas consumption, faults or future failures of the equipment.
- Check the water tightness of the gas system.
- Check and adjust the operation of the equipment.
- Combustion analysis and delivery of the result.
- The compulsory periodic inspection of the gas system.
- Mandatory review by RITE.
What are the most common heater breakdowns?
- It shuts off and turns on only while it is operating.
- The flame is small and has a yellow colour.
- It works correctly for a few minutes and then shuts off and will not turn back on.
- It does not heat the water properly.
- When it is working there are small water leaks.
What OK service is best for me?
- OKGas: Choose it if you have a boiler and you would like a maintenance service and repairs of your home's gas installation and heating system (boiler, hydraulic circuit and radiators).
- OKGas Heater: Choose it if you have a heater and would like a maintenance service as well as repairs on your home’s gas installation and heater.
- OKGas Basic: Choose it if you would like only a revision service for your home's gas installations as well as your heating system and/or heater.
- OKLuz Assist: Choose it if you have a light contract in your home and you would like a repair service, electrical assistance for your installation and your white range appliances.
