Frequently Asked Questions
- How long will it take to have my supply reconnected once the supply has been cut off through non-payment of bills?
- What are the reconnection charges once the supply has been cut off through non-payment of bills?
- What are the inconveniences of having your electricity cut off through non-payment of bills?
- I currently have a contract with a Reference Reseller Company. Will I once again be billed monthly with estimated readings?
- How can I identify in my bill which tax is being applied by my Reseller Company?
- The sum that appears on the electricity bill is used to cover other costs not directly related to the power supply. What are these other costs?
- How does the price increase to the capacity term impact my electricity bill?