When is it possible to make use of the contracted maintenance service?
For customers that sign up for the OkLuz service independently of the electricity supply, the contract will become "active" almost immediately. Repairs will not be made without a prior maintenance visit.
In the case that sign up is carried out at the same time as the electricity supply, the OkLuz service contract will not go into effect until the electricity supply contract has been activated, following acceptance on part of the Distributing Company (approximate timeframe of less than 1 month).