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Electronic Bill
FAQ
- What is an electronic bill?
- What does the electronic billing service consist of?
- What are the differences between a paper bill and an electronic bill?
- What does my computer need to have so that I can see my electronic bill?
- How do I know that I have a new bill available?
- How long will I be able to consult my bills online?
Electronic Bill
The electronic bill contains the same information as the paper bill and it can be viewed in the same format. It also includes an electronic signature that guarantees the issuer's authenticity and the integrity of its content.
With our electronic billing service, you’ll get a notice by email as soon as your new bill is available. This email will inform you of the date of your bill and the amount due and will provide a link with which you can access your bill without having to enter the Online Office.
Activation of the electronic bill is a free service which is very easy to carry out. All you need to do is be a registered user of Endesa's Online Office.
If you aren’t yet a registered user, you can activate the electronic billing service when you register. If you’re already registered, you can activate the electronic billing service on the Online Office, site in the “Request Service” menu.
Remember that once the service is activated, you will no longer receive paper bills. You can request to receive paper bills again if you so wish. The e-billing service is free.
With the electronic bill you will have more advantages.
- Availability: we'll let you know when your bill is available and you can view it immediately.
- Speed: access your bills quickly from your e-mail.
- Safety: the digital signature guarantees the authenticity of the issuer and the integrity of the content.
- Organization: you will save space in your home with fewer papers to store. You can file them on your computer or consult them whenever you like on Endesa's Online Office site.
- Ecological: respect the environment.
If you are not yet registered, register with the Online Office and activate the electronic bill service.