When is it possible to make use of the contracted maintenance service?
For customers that sign up for the OKGas service independently of the gas supply, the contract will be made "active" almost immediately. Repairs will not be made without a prior maintenance visit.
In the case that contracting is carried out at the same time as the gas supply, the OKGas service contract will not go into effect until the gas supply contract has been activated, following acceptance on part of the Distributing Company (approximate timeframe of less than 1 month).