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Start of monthly billing with actual readings
FAQ
- I have a contract with a Reference Reseller Company and I have a Remotely Managed Meter. Why am I still being sent my bill monthly?
- I have a contract with a Reference Reseller Company and I have a Remotely Managed Meter, is the change to monthly billing mandatory?
- I currently have a contract with a Reference Reseller Company. Will I once again be billed monthly with estimated readings?
- I have a contract with a Reference Reseller Company and I have a Remotely Managed Meter installed. Is my monthly billing going to be changed?
- More
Start of monthly billing with actual readings
Start of monthly billing with actual readings for remote reference reseller company customers.
Starting in February 2014, clients in the Reference Reseller Company who have a Remotely Managed Meter * installed that is fully operational to issue readings for consumption made, will begin to receive monthly bills with real readings, in accordance with Royal Decree 1718/December 28 2012.
This change in the billing period will be carried out progressively such that the Distribution Companies provide the information for these clients to the Reseller Companies.
(*) Remote Reader Management System The Distribution Companies carry installation as part of the legally-established Reader Substitution Plan. The Remote Readers allow for management that is smarter, more flexible and more efficient.
Who does monthly billing with real readings apply to?
This measure applies to customers in the Reference Reseller Company who have a Remotely Managed Meter with a fully operational remote reading system.
Endesa's Reference Reseller Company is Endesa Energy, XXI.
When will monthly billing begin with Endesa Energy, XXI?
Starting in February 2014, the Distributing Companies have begun to send Endesa Energía XXI information regarding customers who have a Remotely Managed Meter with operational remote reading in order to begin monthly billing using actual readings as indicated in Royal Decree 1718/28 December 2012. This change will be carried out progressively as the Distributing Companies provide Endesa Energy XXI with this information.
How are these new periods in the "Monthly Billing" billing going to communicated to customers?
Endesa Energía, XXI, Endesa's Reference Reseller Company will send an informative letter to customers whenever the Distributing Companies make it know that they have a Remotely Managed Meter with remote reading which is operational.
See communication charter model.