I want to cancel the Cuotadoce Plan, what must I do?
In order to cancel the Cuotadoce Plan and return to you normal method of payment, you can do so from My Endesa / My Contracts, by selecting the contract and clicking on the Deactivate Fixed Fee button. You can also call 800 76 09 09.
You can do so at any point without any early termination fee. After requesting the cancellation, we will carry out an adjustment and debit or credit your bank account (as applicable) for the difference between the amount paid every month and the total amount we have included in your bills.