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Frequently Asked Questions
How are the new price methods established by the Government being communicated?

How are the new price methods established by the Government being communicated?

Starting on April 1st, EEXXI is attaching to the electricity bill both the text established by RD 216/2014 as well as an informative flier that we've created in order to help clarify any questions you may have.

- Explanatory flier created by Endesa

- Letter with the text established by the RD

Contenido relacionado (EN)

What is the VPSC?
What is the VPSC with fixed annual price?
Who can benefit from the VPSC?
When do the new pricing formulas established by the Government go into effect?
How is the PVPC calculated?
What is the “average consumer profile”?
I'm a VPSC customer (formerly LRT), do I need to do something to receive this new rate?
Can I sign up for the time restriction rate with the VPSC rate?
How do the new regulations related to the VPSC rate affect me if I have the Rate Subsidy?
How do the new regulations regarding the VPSC rate affect me if I'm signed up for an open market rate?
How do the new regulations related to the VPSC rate affect me if I have a contracted capacity above 10kW in a Reference Reseller Company?
What is the Fixed Price of the Regulated Market?
Is the “Fixed Price” a flat rate?
Between the VPSC (formerly LRT) and the “Fixed Price”, which is the better price?
I am a VPSC (formerly LRT) customer, apart from the "fixed price" is there another way to avoid these changes in prices?
Is the Open Market product cheaper than the PVPC (former TUR)?
Is it better to contract an Open Market product compared to a “Fixed Price” product?
What advantages does an Open Market rate with Endesa have compared to a Regulated Market rate (Reference Reseller Company)?
I have the Voluntary Price for Small Consumers (VPSC - Formerly LRT). Is it in my interest to switch?
I have a contract with a Reference Reseller Company and I have a Remotely Managed Meter installed, does the legislation related to VPSC affect me?
Do the new regulations regarding the VPSC rate affect the billing period?
I have a contract with a Reference Reseller Company and I have been sent a letter informing me of the change to monthly billing. Can I continue to receive my bill every 2 months?
What does billing based on real readings refer to?
With the entry into force of this new law, will I always be billed based on actual readings?
The letter I received says that I can agree on monthly billing with the Reseller Company, what do I need to do?
In the letter I received says that I can agree on a Fixed Quota with the Reseller Company. What is this and what do I need to do?
What are the electricity system or energy policy costs?
What are the back-up service costs?
Can photovoltaic panels be installed on urbanisations?
Can batteries be used to accumulate the energy?
I already have a photovoltaic self-consumption generator; do I have to do anything?
Where do the meters have to be installed?
Who does the billing per hour system affect?